Privacy Policy

Effective from 20^th Jan’23

Data & Privacy Policy

What is the Privacy Policy and what does it cover?

We at Reyansh Solutions want you to understand what information we collect, and how we use and share it. That's why we encourage you to read our Privacy Policy. This helps you use Reyansh Solution Products in the way that's right for you.

In the Privacy Policy, we explain how we collect, use, share, retain and transfer information. We also let you know your rights. Each section of the Policy includes helpful examples and simpler language to make our practices easier to understand.

What information do we collect?

The information we collect and process about you depends on how you use our products. For example, we collect different information like if you share event news and photographs. When you use our products, we collect some information about you are using the application as a guest.

Here's the information we collect:

Your activity and information that you provide on our products, you can send messages, take photos and videos. We call all of the things you can do on our products "activity". We collect your activity across our products and information that you provide, such as:

• Content that you create, such as posts, comments, or audio
• Messages you send and receive, including their content, subject to applicable law. We can't see the content of end-to-end encrypted messages unless users report them to us for review.
• Reyansh Solution about content and messages, subject to applicable law
• Types of content that you view or interact with, and how you interact with it
• Hashtags you use
• The time, frequency, and duration of your activities on our products

Information with special protections

You might choose to provide information about your religious views, your sexual orientation, political views, health, racial or ethnic origin, philosophical beliefs, or trade union membership. These and other types of information could have special protections under the laws of our jurisdiction.

Friends, Followers, Community, and other connections

We collect information about friends, followers, groups, accounts, ApneSchool Pages and other users and communities that you're connected to and interact with. This includes how you interact with them across our products and which ones you interact with the most.

Information we collect about contacts or infer about you based on others' activity on App, browser, and device information. We collect and receive information from and about the different device you use and how you use them.

Device information we collect and receive includes:

• Signals from your device.
• Information you've shared with us through device settings, such as GPS location, camera access, photos.
• Information about the network that you connect your device to, including your IP address.
• Information about our products' performance on your device.
• Information from cookies and similar technologies.

What if you don't let us collect certain information?

Some information is required for our products to work. Other information is optional, but without it, the quality of your experience might be affected.

Manage the information that we collect about you

How do we use your information?

We use information we collect to provide a personalized experience to you. For some of these purposes, we use information across our product and across your device. The information that we use for these purposes is automatically processed by our systems. But in some cases, we also use manual review to access and review your information.

To use less information that's connected to individual users, in some cases we de-identify or aggregate information. We might also anonymise it so that it no longer identifies you. We use this information in the same ways we use your information as described in this section.

Here are the ways we use your information:

To provide, personalise and improve our products. This includes personalizing features, content, and recommendation, such as your feed and Stories.

How we use information to improve our products

We're always trying to make our products better and create new ones with the features you want. Information we collect from you helps us learn how.

We use information we collect to:

• See if a product is working correctly
• Troubleshoot and fix it when it's not
• Try out new products and features to see if they work
• Get feedback on our ideas for products or features
• Conduct surveys and other research about what you like about our products and brands and what we can do better

How we use location-related information

We use location-related information that you allow us to receive if you turn on the Location Services device setting. This includes things like your GPS location and, depending on the operating system you're using, other device signals.

We also receive and use some location related information even if Location Services is turned off. This includes:

• IP Address, which we use to estimate your general location. We can use IP addresses to estimate your specific location if it's necessary to protect the safety and security of you or others.
• Your and others' activity on our products, such as check-ins and events
• Information that you give us directly, such as if you enter your current city on your profile, or provide your address in Marketplace
• We use location-related information, such as your current location,

Detect suspicious activity and help keep your account secure.

To promote safety, security, and integrity.

We use the information we collect to help protect people from harm and provide safe, secure products.

To communicate with you

We communicate with you using information you've given us, such as contact information you've entered on your profile.

To research and innovate for social good

We use information we have, information from researchers and datasets from publicly available sources, professional groups, and non-profit groups to conduct and support research.

Why and how we process your information

When you share and communicate using our products, you can sometimes choose the audience for what you share.

• Share a post that you've written
• Share a photo or video
• Create a story
• Share a news article
• Add information to your profile
• What you communicate with them
• Comment on or react to others' posts
• View their story on ApneSchool.com

When you're active

Some of our products might provide you with settings that allow others to see when you're active on our products, such as "active status".

Content that others share or reshare about you.

 Who can see or reshare your content?

People in your audience can view your content and can choose to share it with others outside your audience, on and off our products. For example, when you share a post or send a message to specific Group or person, they can download screenshot or reshare it with anyone, on, across or off our products.

When you comment on a post or react to a photo, your comment or reaction can be seen by anyone who can see the post or photo. This can include people who you aren't connected to. The person who shared the post can also change their audience at any time after you've interacted with it.

How information about you can be shared

People who use our products can share information about you with the audience they choose. For example, they can:

• Share a photo or video of you in a post, comment, story, or message
• Mention you in a post or story
• Tag you in a post, comment, story or location
• Share details about you in a post, story or message

If you're uncomfortable with what others have shared about you on our products, you can always choose to report posts and stories.

Public content

 What content is public?

Some of your information and activity are always public. This includes your name, username, profile picture and activity on public Pages and groups.

Who can see public content?

When content is public, it can be seen by anyone on or across our products, and in some cases off our products, even if they don't have an account.

Where can public content be shared?

We, you and people using our products can send public content (e.g. your profile photo or information that you share on a Apneschool Page to anyone on, across or off our products. For example, users can share it in a public forum, or it can appear in search results on the Internet.

We also share information with third parties in response to legal requests, to comply with applicable law or to prevent harm.

How do we respond to legal requests, comply with applicable law and prevent harm? Given below section, how do we respond to legal requests?

And if we sell or transfer all or part of our business to someone else, then we may give the new owner your information as part of that transaction, in line with applicable law.

• To promote safety, security and integrity and comply with applicable laws
• To develop and provide features and integrations 

How can you manage or delete your information and exercise your rights?

We offer you a variety of tools to view, manage, download and delete your information below. You can also manage your information by visiting the settings of the Products you use. You may also have other privacy rights under applicable laws.

Port, download or delete your information

Delete your information or account

 To delete your information, you can:

• Find and delete specific information. We offer tools that you can use to delete certain information. For example, you can use Delete buttons to delete content that you've posted to your account. When you delete content, it's no longer visible to other users.
• Permanently delete your account. If you delete your account on ApneSchool.com we delete your information, including the things you've posted, such as your photos and status updates, unless we need to keep it as described in "How long do we keep your information?" Once your account is permanently deleted, you won't be able to reactivate it, and you won't be able to retrieve information, including content you've posted. 

How long does it take to delete your information?

If you request that we delete your account or content, it may take up to 90 days to delete your information after we begin the account deletion process or receive a content deletion request. After the information is deleted, it may take us up to another 90 days to remove it from backups and disaster recovery.

You can learn more about how privacy works on ApneSchool.com and in the Help Centre. If you have any questions about this policy, you can contact us as described below.

How long do we keep your information for?

We keep information for as long as we need it to provide our products, comply with legal obligations or to protect our or other's interests. We decide how long we need information on a case-by-case basis. Here's what we consider when we decide:

• If we need it to operate or provide our products. For example, we need to keep some of your information to maintain your account.
• How long we need to retain the information for to comply with certain legal obligations.
• If we need it for other legitimate purposes, such as to prevent harm; investigate possible violations of our terms or policies; promote safety, security and integrity; or protect ourselves, including our rights, property or products

In some instances and for specific reasons, we'll keep information for an extended period of time.

How do we respond to legal requests, comply with applicable law and prevent harm?

We access, preserve, use and share your information:

• In response to legal requests, such as search warrants, court orders, production orders or subpoenas. These requests come from third parties such as civil litigants, law enforcement and other government authorities. When we respond to legal requests.
• In accordance with applicable law
• To promote the safety, security and integrity of Reyansh Solution Products, users, employees, property and the public.

We may access or preserve your information for an extended amount of time.

How will you know the policy has changed?

We'll notify you before we make material changes to this Policy. You'll have the opportunity to review the revised Policy before you choose to continue using our products.

How to contact Reyansh Solution with questions

If you have questions about this Policy or have questions, complaints or requests regarding your information, you can contact us as described below.

You can contact us online.

Why and how we process your information

The categories of information we use, and why and how information is processed, are set out below:

Why and how we process your information:

Our systems automatically process information we collect and store associated with you and others to assess and understand your interests and your preferences and provide you with personalized experiences across ApneSchool.com in accordance with our terms. This is how we:

• Personalise features and content (such as your new feed and Stories);
• Make suggestions for you (such as people you may know, groups or events that you may be interested in, or topics that you may want to follow) on and off our products. about how we use information about you to personalize your experience.

Providing and improving our Products: The provision the includes collecting, storing, and, where relevant, sharing, profiling, reviewing and curating, and in some not only automated processing but also manual (human) reviewing, to:

• Create and maintain your account and profile,
• Facilitate the sharing of content and status,
• Provide and curate features,
• Provide messaging services and connect with others,

We also use the information to develop, research, and test Improvements to our products. We use the information we have to:

• see if a product is working correctly;
• troubleshoot and fix it when it isn't;
• test out new products and features to see if they work;
• get feedback on our ideas for products or features, and
• Conduct surveys and other research about what you like about our products and brands and what we can do better.

Promoting safety, integrity and security on and across our Products: The Products are designed to research and help ensure the safety, integrity and security of those services and those people who enjoy them, on and off our Products. We process the information that we have associated with you and apply automated processing techniques and, in some instances, conduct manual (human) reviews to:

• Verify accounts and activity,
• Find and address violations of our terms or policies. In some cases, the decisions we make about violations are reviewed by the Board,
• Investigate suspicious activity,
• Detect, prevent, and combat harmful or unlawful behaviour, such as reviewing and, in some cases, removing content reported to us,
• Identify and combat disparities and racial bias against historically marginalized communities,
• Protect the life, physical or mental health, well-being, or integrity of our users or others,
• Detect and prevent spam, other security matters, and other bad experiences,
• Detect and stop threats to our personnel and property, and
• Maintain the integrity of our products.

For more information on safety, integrity, and security generally on our Products.

To communicate with you: We use the information you have given us (e.g. contact information on your profile) to send you a communication, such as an email or in-product notice, for example:

• We will contact you via email or in-product notifications in relation to our Products, product-related issues, research or to let you know about our terms and policies.
• We also use contact information such as your email address to respond when you contact us.
• Transferring, storing or processing your information: We share information that we collect, both internally across our offices and data centers and externally with our Partners, third parties and service providers.
• To operate and provide the services described in the terms that apply to our Product(s) you are using. This includes allowing you to share information and connect with your family and friends.
• To fix, analyse and improve our products.
• Processing information subject to special protections under applicable laws that you provide so we can share it with those you choose, to provide, personalise and improve our products and to undertake analytics. We will collect, store, publish, and apply automated, or sometimes manual (human), processing for these purposes.

Business intelligence and analytics:

• To understand, in aggregate, your usage of and across our products, to accurately count people.
• To validate metrics directly related to these, in order to inform and improve product direction and development and to adhere to (shareholder/earning) reporting obligations.

Research and innovate for social good:

• We carry out surveys and use information (including from researchers that we collaborate with) to conduct and support research and innovation on topics of general social welfare, technological advancement, public interest, health and well-being.
• For example, we analyse information that we have about migration patterns during crises. This helps relief organisations get aid to the right places.
• We collect, store, combine, analyse and apply automatic processing techniques such as aggregation of information as well as manual (human) review, and share information, as necessary to research and innovate for social good in this way. We do this to help us create things such as COVID-19 forecasting models.

Anonymising your information

In some cases, we anonymize information we have associated with you, such as your activity on and off our products, and use the resulting information, for example, to provide and improve our Products.

Share information with others, including law enforcement and to respond to legal requests.

The categories of information that we access, preserve, use and share depend on the specific circumstances. For example, responses to legal requests where not compelled by law will typically include limited information (such as contact details and login information).

However, the information we process will depend on the purposes, which could include the following:

• In response to legal requests from third parties such as civil litigants, law enforcement and other government authorities
• To comply with applicable law or legitimate legal purposes
• To promote the safety, security and integrity of our Companies, our Products, users, employees, property and the public

For processing information when the law requires it: Where we are under an obligation to disclose information such as, for example, if we receive a valid legal request for certain information such as a search warrant, we will access, preserve and/or share your information with regulators, law enforcement or others.

The way in which the information will be processed depends on the specific circumstances. Provides information on the operational guidelines law enforcement needs to follow.

Information categories we use (see "What Information do we collect?" for more information on each information category) The actual information we use depends on your factual circumstances, but could include any of the following:

Your activity and information that you provide:

• Content that you create, such as posts, comments, or audio
• Content that you provide through our camera feature or your camera roll settings, or through our voice-enabled features
• Types of content that you view or interact with, and how you interact with it
• Apps and features that you use and what actions you take in them
• Purchases or other transactions that you make
• Hashtags you use
• The time, frequency, and duration of your activities on our products

Friends, followers, and other connections App, browser, and device information:

• Identifiers that tell your device apart from other users;
• Device signals
• Information that you've shared through your device settings (e.g. GPS location)
• Information about the network that you connect your device to
• Reports about the performance of our products on your device
• Information from cookies and similar technologies.